Technical Support


MicroBT Technical Documents

You can download The technical Support documentation from the righthand side.

Warranty Description

The following products are not covered by our warranty

  1. If the product is not installed according to the specifications, the product may be freely attached and detached, and the product may be damaged due to the component being detached, the link is unstable, the circuit board is broken, etc.;
  2. Products that are not normally put on the shelf due to improper operation, including but not limited to products that are reversely inserted, less inserted or not inserted;
  3. Disassemble, modify or repair the product that caused the damage without the authorization of Party A in writing or electronically;
  4. Use of unofficial designated accessories results in insufficient power or damage due to mismatch, including but not limited to power supplies, control panels, fans, cables, etc.;
  5. The use of unofficial supporting software, resulting in power, power calculation, card machine and burning machine products;
  6. Modify the operating parameters of the product (such as: overclocking), resulting in shortened product life or direct damage to the product;
  7. Damage caused by regular electricity, nets and environment, including but not limited to wet environment, corrosive environment, ultra-high temperature environment, dust particles, abnormal voltage and current (surge, shock, instability), etc.;
  8. a product whose serial number has been maliciously modified, defaced, or intentionally removed;
  9. Damage caused by natural disasters, including but not limited to earthquakes, fires, heavy rains and sandstorms;

Contact Customer Service

If you have any questions please do not hesitate to contact.


Phone:  +1(888)492-0080